PRIVACY POLICY
The Japan Spinning Top Museum handles personal information collected through this website, inquiries, and the online shop only to the extent necessary for its services.
1. Operator and Contact
Operator: Japan Spinning Top Museum
Address: 4-7-2 Nakanoshima-dori, Minato-ku, Nagoya, Aichi 455-0047, Japan
Phone: +81-52-661-3671 (10:00–17:00 JST)
Email: nihonkoma@gmail.com
2. Information We Collect
- Name, email address, phone number, and message submitted through inquiries
- Name, address, contact details, order details, and payment status needed for online-shop orders and delivery
- Cookies and technical information such as access time and browser information needed for site functionality and security
3. Purposes of Use
- Responding to inquiries about visits, groups, performances, the collection, and products
- Processing orders, payments, shipping, and customer support
- Providing important museum, closure, and order-related notices
- Preventing abuse and maintaining site security
- Complying with legal record-keeping requirements
4. Service Providers and Disclosure
We do not sell or disclose personal information to third parties without consent, except where required by law. We may entrust limited information to appropriate providers for delivery, payment processing, hosting, or email services. When online payments are enabled, full card details are generally handled by the payment provider rather than stored on this website.
5. Cookies and External Services
Cookies may be used for language preferences, shopping-cart functions, login, security, and convenience. Maps, videos, and linked external services may use cookies under their own policies. Restricting cookies in your browser may disable some site functions.
6. Retention and Security
Information is retained only as long as needed for the stated purposes, transaction records, and legal compliance. We take reasonable measures including access controls, updates, and backups to prevent unauthorized access, loss, alteration, or disclosure.
7. Your Requests
To request access, correction, suspension of use, or deletion of your personal information, contact us using the details above. We will verify your identity and respond appropriately under applicable law.
8. Minors
Minors should obtain consent from a parent or guardian when necessary before submitting personal information.
9. Changes to this Policy
We may revise this policy to reflect changes in law, services, or operations. Important changes will be posted on this page.
Established and last updated: July 24, 2026